Despite snags, efforts grow to hire ex-military in service departments


A growing number of luxury auto brands are recruiting service technicians for their dealerships among U.S. military veterans returning from active duty to civilian life.

Audi of America pioneered such “vets to techs” initiatives in 2012, with a program that has placed more than 300 ex-military members at the 200 U.S. Audi dealerships in partnership with a Defense Department contractor. For a few years, veterans accounted for about 25 percent of all technicians hired by Audi dealers.