Team member duties will include many of the same that are performed by a Concierge. Not only will our Valet Attendants be expected to park cars, but also as an added service, will perform the following main duties:
- Provide visual and immediate eye contact with the guest.
- Greet every guest with a smile as they enter or leave the facility.
- Work in a fast-paced environment with efficiency.
- Open all vehicle doors for guest drop-offs and pick-ups.
- Assist customers with the use of bluetooth, navigation system, garage door remote control or seat position settings, etc… – (special services).
- Issue valet parking tickets and explain how to retrieve the vehicle when needed.
- Assist guests with retrieving any luggage or belongings from the vehicle.
- Always say ‘please’ and ‘thank you’ when speaking to a guest.
- Provide information, directions, and any other assistance necessary to aid guests.
- Exhibit professional attitudes while focusing on safety procedures.
- Team work vision (working with your dealership employees as well).
- Ability to multitask and be customer service oriented.
- Anticipate customers’ needs and assist them accordingly.
- Keep the working areas clean and well organized.
- Strive to reduce complaints by customers.
- Anything else necessary or requested.